Reka Sinergi Pratamamembuka lowonganSupport/Operation Staff
Established in 2014, PT. Reka Sinergi Pratama provides qualified professional information technology services. Long term system availability commences with the business need, and how this works best for our client and for us to support the design. This result in a cost effective and high availability solution benefitting our customers.
Ringkasan
- Perusahaan :
- Reka Sinergi Pratama
- Situs :
- https://www.opsigo.com/
- Industri :
- IT Software
- Kategori :
- Perbankan
- Status Pekerjaan :
- Kontrak
- Pola Kerja :
- OnSite
- Jam Kerja :
- Sesuai kontrak
- Perolehan Gaji :
- Rp 5.000.000 s/d Rp 8.000.000
- Pengalaman :
- 1 Tahun Pengalaman
- Lokasi Kerja :
- Jakarta
- Tanggal Berakhir :
- 11 January 2026
Deskripsi Pekerjaan
1. Answering telephone and e-mail in accordance with existing SLAs.
2. Always improve knowledge, the ability to help customers with questions about the product.
3. Serve and/or respond and provide solutions to technical questions from customers.
4. Provide information about products and features.
5. Record, deliver, handle problems and make problem solving reports.
6. Ensure features / products are running as they should from each customer.
7. Analyze problems and provide input on product improvement.
8. Record and report on system errors.
9. Ensure features / products are running well before being released to customers.
10. Carry out a deployment process with the Developer team.
11. Based on the testing carried out, inventory and analyze the report on the problem that occured.
12. Providing training to customers & providing friendly, fast and efficient services.
1. Education level: Diploma/Bachelor degree or above in Computer Science, Software Engineering, Electric and Electronics, other related discipline.
2. Languages: Must have good written and oral English language skills.
3. Experience min 1 year in IT or Travel Industry.
4. Passionate in software configuration or testing.
5. High grade of engagement and motivation.
6. Ability to work in a fast-paced environment, recognize and react to changing business needs and effectively prioritize tasks.
7. Ability to meet deadlines, identify issues and resolve with minimal direction.
8. Must be self-motivated, willing to learn and able to work both independently and in conjunction with team members and product groups.
9. Enthusiasm and flexibility to work on a variety of projects are necessary, as well as the ability to rapidly acquire new domain familiarity.
10. Customer-oriented.
4 Benefit Pekerjaan
Kirim Lamaran
- Via URL :
Link lowongan kerja Support/Operation Staff telah dikunjungi sebanyak 52 orang. Tapi jangan bersedih! Meskipun kamu bukan yang pertama tapi semangatmu pasti terbayar! Ayok kirim lamaranmu sekarang juga!
